Workplace Innovation helps improve performance and working lives by releasing the full range of talent, knowledge and creativity from employees at every level.

Organisational Health Check

A springboard to innovation


Our Health Checks are not about us telling you what is wrong or right with your organisation. They are about your people telling us what is wrong or right, what can be done better, what works really well and what doesn’t.

An Organisational Health Check acts as a springboard with the potential to release innovative behaviour, improve performance, enhance employee well-being and stimulate growth.

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Insight



We know the importance of listening to employees at every level in order to understand what is working and what needs to be improved.

Our reports based on employees’ own accounts of experiences at work provide boards and senior management teams with a powerful stimulus for change, and help to define priorities for action.

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Facilitating Change and Innovation

Breaking down walls and ceilings


Workplace Innovation is at the heart of performance, growth and employee well-being. Many see it but don’t know how to implement it.

We help organizations review improvement and innovation practices by breaking down walls and ceilings and creating dialogue across hierarchies and functions so that the better argument always wins.

Workplace Innovation’s facilitators work closely with leaders, managers and employees at every level, understanding their aspirations and strengths as well as what holds them back. We seek solutions co-created by all of the main stakeholders in an issue to ensure buy-in and to minimise resistance to change.


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Working with Boards and Senior Teams

Horizon-scanning, thought leadership and rehearsing the future


What will your business look like in 2024 and what will your role be in leading it?

Seeing the world in a different way should be on the job description of Directors. Change is happening and it can’t be controlled but it can be anticipated.

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Developing Emerging Leaders

From transactional to transformational


The demands of leadership are changing. At a time of significant challenge and opportunity, leaders and managers must drive improvement and innovation while motivation and energising employees. Emerging leaders must migrate from purely transactional management to proactive, transformational behaviour while current leaders must address the question of succession.

But where are the next leaders coming from and what skills and competences will they actually need?

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Interactive Theatre

Using drama to provoke thought and motivate change

Interactive theatre in the workplace is a real eye-opener. It helps to unlock employee engagement and creativity, one of the key challenges in securing successful organisational change, improving performance and enhancing working life – but it does it very differently.

You’ll see your organisations in a completely different and thought-provoking light.

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Presentations, Facilitation and Masterclasses

Stimulating, informing and resourcing innovation and change


Expert facilitation, engaging presentations, creative thinking and interactive theatre are just some of the ways we enhance and enliven conferences, time-out sessions, in-house training and team development workshops.

We can also deliver masterclasses and provide internationally recognised expert speakers covering all aspects of people centres change, employee engagement, high involvement innovation and leadership development.

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Transformational Coaching

Achieving a new culture


We know how to coach – we do it for a living. However, we are also on a mission to help managers and leaders become inspired coaches in their own right and to introduce a coaching culture to their organisations that will achieve sustainable benefits.

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Networking and Knowledge Sharing

Remember, you are not alone


Networking, knowledge sharing, the pooling of ideas and intellectual capital are the dynamics that underpin a sustainable movement of workplace innovation and provide all organisations looking to change and to challenge the future with access to the choices open to them and the experiences of others.

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Flexible ILM Leadership & Coaching Courses 

In-house and Distance Learning


Flexibility in learning is becoming increasingly important in employee development. We are experiencing a significant increase in clients needing a more flexible approach to the delivery of our ILM programmes.

Releasing staff to attend off-site public courses can cause problems for organisations, despite the obvious benefits of individuals from different backgrounds and industries sharing their experiences as they learn together. It is not always convenient for managers to block out days in their diary to attend sessions off-site, on dates that tend to be inflexible.

We recognise this and in addition to our public courses we are able to offer a range of flexible options to make it easier for organisations and individuals to access our ILM Leadership, Management and Coaching programme.

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Are your people and organisation ready for digital innovation?


Booth Welsh and Workplace Innovation Europe will jointly lead The Digital Advantage Innovation Consortium, an innovative programme beginning Autumn 2019 and bringing up to twelve companies together on a shared journey towards digital advantage.

The programme will provide individual participants with digital change leadership skills, with the option of an internationally recognised Institute for Leadership & Management (ILM) qualification. Their companies gain structured support to build digital and organisational readiness for technological change, drawing on evidence-based practices and exemplary cases from across Europe.



What digital innovation means for your business

Digital technologies promise to transform productivity, remove waste and eliminate repetitive work through the rational organisation of production and service delivery.

The promise of digital technologies

  • The application of information and communication technology (ICT) to digitise information and integrate systems at all stages of product creation and use (including logistics and supply), both inside companies and across company boundaries.
  • Cyber-physical systems that use ICTs to monitor and control physical processes and systems.
  • Network communications including wireless and internet technologies that link machines, work products systems and people.
  • Simulation, modelling and virtualisation in the design of products and the establishment of manufacturing processes.
  • Collection of vast quantities of data, and their analysis and exploitation, either immediately on the factory floor, or through big data analysis and cloud computing.
  • Greater ICT-based support for human workers, including robots, augmented reality and intelligent tools.

European Parliamentary Research Service


Yet research evidence and practical experience alike suggest that improvements in productivity will be achieved mainly by enhancing human labour through digital assistance rather than replacing it. In short, organisations are unlikely to achieve a full return on investment unless technological innovation and human factors are considered together.

The key concept here is Workplace Innovation, initially created for the European Commission and now practiced in organisations across Europe. Workplace Innovation is an evidence-based means of achieving high performance simultaneously with a fully engaged and healthy workforce. It empowers employees at every level to contribute to business improvement and product or service innovation, as well as performing their functional tasks in the best possible way. It creates an organisational culture in which digital technologies are embraced, and their benefits maximised through the best possible synergy with human potential.


Plotting the Digital Roadmap

Analysis of successful and unsuccessful cases of digital innovation shows that there are overlapping decision areas which profoundly affect the outcome. The Workplace Innovation approach is firmly grounded in evidence and experience, helping you to create a roadmap that mobilises knowledge and insights from across your workforce, thereby securing sustainable solutions and best possible returns on investment.

Embed employee-driven innovation and improvement in the DNA of the organisation

Establishing regular opportunities for employees at all levels to think creatively, to contribute their ideas, to experiment, and to work collaboratively with others on ideas for innovation and improvement creates a workforce culture receptive to digital innovation and enhances readiness for change.

Build an overview of the production/service delivery process and its relationship to the wider organisation

Incremental innovations run the risk of unintended consequences elsewhere or being undermined by interdependent practices in the organisation. Creating a system of aligned and mutually reinforcing practices enhances outcomes and helps prevent innovation decay.

Be clear about what you want to achieve

Digital technologies are only a means to an end. Their introduction must be driven by, and fully aligned with, the organisation’s strategic goals and imperatives. Having defined, and even quantified specific outcomes from the changes sought to achieve strategic objectives, what is the best way of achieving them?

Maximise the synergies between human and technological potential

Digital technologies can release frontline employees and managers for higher value activities including enhanced customer service, devolved planning and decision-making, maintenance, and continuous improvement.

Case examples show contrasting approaches to digitalisation with very different consequences for employees. In the ‘low road’ approach, operators are marginalised and their skills devalued, while control of the technology migrates to a highly paid technical stratum or to expensive external consultants. Operational departments become dependent on others for adaptations, improvements, bug-fixing and even routine maintenance, usually at significant cost to their budgets and diminishing their capacity for learning and future innovation.

The ‘high road’, on the other hand, configures technology to decentralise control to operators and stimulate (formal and informal) knowledge acquisition and experiential learning. Frontline workers gain enhanced job autonomy and span of control, creating powerful conditions for employee-driven innovation and improvement. The potential for delegation also facilitates the creation of flatter organisational structures.

Engage operators and others whose work is affected by the technology in implementation

Day-to-day involvement in the production and delivery of a product or service creates tacit knowledge about ‘what works’, building on the cumulative learning and experience from both successes and failures. Operators are often the ‘organisational memory’; they acquire an innate capacity for creative problem solving and provide a valuable resource beyond that of technical manuals and standard operating procedures, both in day-to-day operations and during innovations. Engaging operators and stakeholders at every stage of implementation avoids errors that may remain undetected by technical experts alone, and may stimulate unexpected process innovations and improvements.

Upskill people

Technical skills involved in the ‘high road’ implementation of digital technologies may be acquired through both formal and informal means during the planning and implementation stages of digital innovation. Realising the full synergy between human and digital potential also requires the development of wider business and self-efficacy skills, for example:

  • Planning and scheduling to support delegated decision-making
  • Communication skills
  • Collaborative skills to support self-managed teamworking
  • Creative thinking skills to support problem solving and employee-driven innovation
  • Emotional intelligence and self-awareness.

Join the Digital Advantage Innovation Consortium

When companies work together, they create collaborative advantage by fast tracking successful innovation. They share ideas and experiences of ‘what works’ and solve problems as a team.

The Digital Advantage Innovation Consortium will:

  • Focus on the potential of digital technologies for transforming business performance and on building organisational, cultural and workforce readiness for digital innovation.
  • Share good practice cases of digital innovation from across Europe, including speakers from leading companies.
  • Identify practical steps, including tools and resources for making change happen.
  • Create a supportive community of change leaders and facilitators, sharing problems and solutions from experiences in their own companies.
  • Combine personal learning and development with real innovations in each company.

In summary, the programme includes:

  • The Workplace Innovation Diagnostic®, an employee survey which will assess your organisational and workforce readiness for digital innovation and identify detailed priorities for action.
  • Seven highly interactive, expert-led Workshops exploring the digital, organisational and workforce dimensions of change, drawing on international evidence and experience.
  • Expert and company practitioner speakers, sharing evidence of leading practice in Europe.
  • Action learning sets, a forum for peer-to-peer support, sharing problems and successful practices.
  • In house coaching, facilitation and support for digital, organisational and workforce readiness.
  • A repeat Diagnostic after 12 months, enabling you to celebrate progress and identify priorities for subsequent action.

The programme involves two people from each organisation, both of whom should have a role in enabling or stimulating change. For each person it will involve no more than 8 days off-site over a 12 month period, combined with 2 days on-site facilitation, coaching and advice. The programme will also be supported by online interaction and bespoke e-learning resources via a closed Lab on the Fresh Thinking Labs platform.

Each of the eight sessions will be hosted by a member company, offering further opportunities to learn from each other.


DAIC offers a unique opportunity, combining the technological expertise of Booth Welsh with Workplace Innovation Europe’s organisational and people-centred knowledge and experience.

To discuss how the Digital Advantage Innovation Consortium can help your organisation, please contact Dr Peter Totterdill, Director, Workplace Innovation Europe or Martin Welsh, Managing Director, Booth Welsh.

Or Register here. We expect a high demand for places so please book early!


Here's just some of the positive feedback from our 13th June taster workshop at Booth Welsh:

Very privileged to be able to see and hear what others are doing to drive innovation forward through engaging their workforce.

A hugely informative and interactive session, great examples of how different organisations innovate with real working case studies.

This session allowed me to gain an appreciation of the softer aspects and workforce related considerations necessary to commence the digital transformation.



 

Our free Guide to Workplace Innovation offers inspiration and solutions, helping you assess current practice in your organisation, suggesting pathways to change, and signposting further sources of information and support.

Download yours now.




The Workplace Innovation Diagnostic ® is a unique, on-line employee survey tool, solidly based in research evidence and practical experience, and designed to assess a broad spectrum of workplace practices using evidence-based indicators.

Find out more and try our short version here.


Our unique distance learning and in person programmes accredit key people in your organisation as Workplace Innovation Practitioners, giving them the knowledge, competencies and resources they need to achieve successful and sustainable outcomes with the option of practical in-company facilitation and support. Participants also gain the ILM Level 5 Certificate in Leadership and Management.

                                                                      Find out more.


Scottish Enterprise has announced the continuation of its nation-wide programme of workplace innovation and awarded Workplace Innovation Europe Limited (WIE) the contract to conduct the next 12 Masterclasses over a three year programme.

Read more.



Our Events

27th
August
ABERDEEN

Workplace Innovation Masterclass: Employee-Driven Innovation & Improvement. This Masterclass will show you how leading European companies are creating a culture of innovation throughout their organisations. Read more.


Get in touch if you wish to find out more

Latest News and Events

Digital technologies promise to transform productivity, remove waste and eliminate repetitive work through the rational organisation of production and service delivery. Yet research evidence and practical experience alike suggest that improvements in productivity will be achieved mainly by enhancing human labour through digital assistance rather than replacing it. In short, organisations are unlikely to achieve a full return on investment unless technological innovation and human factors are considered together. Discover what you can do to ensure the best possible fit between digital potential and human potential. Find out more (http://www.workplaceinnovation.eu/ready-for-digital-innovation)..

Industry 4.0: Enabling Digital and Organisational Readiness Booth Welsh (https://boothwelsh.co.uk/) and Workplace Innovation Europe (http://www.workplaceinnovation.eu/) will jointly lead The Digital Advantage Innovation Consortium (http://www.workplaceinnovation.eu/DAIC), an innovative programme beginning Autumn 2019, which will bring up to twelve companies together on a shared journey towards digital advantage. The programme will provide individual participants with digital change leadership skills, with the option of an internationally recognised Institute for Leadership & Management (ILM) qualification. Their companies gain structured support to build digital and organisational readiness for technological change, drawing on evidence-based practices and exemplary cases from across Europe. Find out more (http://www.workplaceinnovation.eu/DAIC)..

Your invitation to a free company visit and workshop How can you ensure that your organisation is ready to take full advantage of digital technologies – and unleash the full potential of your people at the same time? Booth Welsh (https://boothwelsh.co.uk/), a specialist engineering services company based in Irvine, has been on a remarkable journey. It has transformed workplace culture and created day-to-day opportunities for staff at every level to be part of the company’s deep commitment to innovation and improvement – all part of its strategic plan to stay ahead of the competition. Booth Welsh understands that getting a full return on expensive digital investments doesn’t happen without the full engagement of its workforce, harnessing the experience and insights of people at every level, and developing the knowledge and skills they need to play a key role in this growing company’s exciting future. Martin Welsh (the company..

Workplace Innovation’s Peter Totterdill (https://www.linkedin.com/in/peter-totterdill-a2b6451/) facilitated a dynamic panel discussion at the Work Foundation Centenary Celebration (http://www.theworkfoundation.com/events/wf100-centenary-celebration/) in London last Thursday. The panel titled ‘Dynamism: Creating productive, dynamic and engaging workplaces’ included Richard Carter - Managing Director of BASF UK&Ireland, Rannia Leontaridi - Director of Business Growth, BEIS, Tony Tanker - CEO, Be the Business, and Paul Nowak - Deputy General Secretary, TUC. Key findings from the debate are: Pinch with pride, learning from other businesses and productivity ideas from your people is the future of good and productive work! Discover our new company events (http://www.workplaceinnovation.eu/FTL-Programme) Invest in your people's development (including managers) and empower them to bring ideas forward. Learn more about our Program..