The Journey towards Self-Directed Teamworking

CEO Cornerstone Edel Harris Workplace Innovation eventJoin CEO Edel Harris and members of her team for a highly interactive exploration of how self-organised teamworking and a flattened organisational structure is transforming services at Cornerstone, Scotland’s leading social care provider.

When: 09.30 – 16.30, Wednesday 23rd May

Where: Cornerstone, Kirkhaven Business Centre, 120 Sydney Street, Glasgow, G31 1JF

How much: £75. Companies referred by Scottish Enterprise: £50

Registration: Book Now

The Journey towards Self-Directed Teamworking, Fresh Thinking Labs event, 23rd May 2018, Glasgow


Cornerstone has developed an ambitious new Strategic Plan for 2017-2020 called ‘Local Cornerstone’, designed to position Cornerstone for continued success and a sustainable future. Creating this new model of care focusses on the introduction of self-organised teams, together with a flattened hierarchy. The journey has involved building trust and empowerment, as well as the devolution of responsibility and local decision making. Policies and procedures have been simplified and communications improved, together with significant investment in new technology.

The Journey towards Self-Directed Teamworking, Fresh Thinking Labs event, 23rd May 2018, Glasgow

Who should take part?

Chief Executives and senior teams, managers, HR professionals and change leaders from public and private sector organisations keen to learn more about how self-managed teams lead to improved productivity, quality and engagement.

The event will also be of interest to policymakers, business support organisations, employers’ organisations and trade unions.

Why should I take part?

Learn from Cornerstone’s journey and discuss experiences of transformation with the CEO, senior managers and team members.

Explore Cornerstone’s approach to change and how the organisation plans to ensure its sustainability.

Take away practical ideas and solutions from the Cornerstone team and other event participants.

The Journey towards Self-Directed Teamworking, Fresh Thinking Labs event, 23rd May 2018, Glasgow

A practical approach

We offer a practical approach to public sector transformation, grown from years of experience and decades of research evidence.

Leadership for Sustainable Public Sector Transformation is a tried and tested programme, accredited by the Institute of Leadership and Management (ILM), and grounded in evidence and experience. It empowers change leaders and managers with the knowledge, resources and practical support needed to confront deeply embedded attitudes and behaviours, the resilience to ask difficult questions, and the inspiration to create the culture of innovation and enterprise needed for twenty-first century challenges.

What’s in it for you and your organisation?

You are a senior team member, manager or natural leader wanting to drive change forward. We offer you evidence-based approaches to achieving effective and sustainable transformation, supported by individual coaching and, if required, in-house facilitation.

You gain an internationally-recognised leadership qualification; your organisation builds internal capacity to secure real and lasting transformation.

What’s it about?

Our tried and tested programme enables you to take advantage of our experts, and combine practical learning and leadership development with the delivery of tangible outcomes for your organisation.

  • Making the business case for change.
  • Enabling highly effective jobs and teams.
  • Aligning organisational structures, management and procedures to high performance outcomes.
  • Engaging employees at every level in improvement and innovation.
  • Co-created leadership.
  • Delivering strategic goals.
  • People-Centred Change.
Organisations adopting these evidence-based workplace practices systematically gain 20-60% improvements in indicators ranging from productivity to employee engagement and health.

On successful completion, you will be awarded the Institute for Leadership & Management (ILM) Level 5 Certificate in Leadership. The programme avoids the need for lengthy assignments and assessment is based on your personal experiences of organisational change and leadership.

The Programme

A Transformation Immersive on 28th-29th November at the Institute for Employment Studies, Brighton

Distance learning and network building through our unique Fresh Thinking Labs platform

Online coaching and action learning

Our programme provides you with a fast-track route to transformation leadership, supporting you all the way through your change process. During the programme you will:

  • Build the business and policy case for change in your organisation.
  • Learn from diverse examples of transformation in public and private sector enterprises.
  • Use the Workplace Diagnostic employee survey to identify specific areas for improvement in your team.
  • Understand and deliver practical approaches to achieving real change in your organisation.
  • Share ideas, experiences and challenges with participants from other organisations.
  • Achieve a sustainable momentum of change.
  • Gain knowledge, skills and confidence, accredited by an internationally-recognised qualification.

What they say

Feedback from participants in previous programmes:

I highly recommend the Programme and suggest that everyone should go on it. It works for every size and type of organisation. Chris Owens, IOM

Rosemary and Peter from Workplace Innovation have taken participants on a learning journey. The programme has been excellent for learning from other organisations. Building key networks and relationships has been invaluable. The content of the programme has been geared to ensure all organisations gain something. We are introducing a new business model and this programme has certainly helped guide and support us as we commence our three year Strategic Plan to bring transformational change to the care sector.
Mairi Martin, Cornerstone

The Programme has definitely been worthwhile, we wouldn’t be where we are now without it.
Colin Maxwell, Premier Hytemp

The Programme exceeded all expectations and was enjoyable and rewarding. Invaluable facilitation of cultural change.
David MacPherson, Charles River

I can see a difference also in the two people that have been in this course and I can see how they are keen to see that change to be replicated within the business. For me it has exceeded all expectations, probably gone beyond the boundaries of where I thought it would go, it goes right under the skin of the business. I am happy that we are now at the other side of it, that it’s made a big difference.
Martin Welsh, Booth Welsh

This programme affects the way people involved in change think and act, and gives a power to the change process.
Sara Blanco Rodriguez, Kilco

About Us

We are a not-for-profit organisation created specifically to stimulate and share better ways of working that lead to enhanced performance, higher levels of innovation and better working lives.

Our approach combines hard, evidence-based argument with the ability to stimulate and engage diverse business audiences. We work with leading international universities and research institutes to capture and analyse leading practice, and to translate it into practical tools and learning resources for change leaders.

Since 2013 we have co-led the European Workplace Innovation Network (EUWIN), established by the European Commission to spread knowledge and awareness of workplace innovation amongst businesses. EUWIN’s Knowledge Bank, established and curated by us, includes several hundred case studies and articles of value to people leading change. We created a unique portfolio of films to inspire and inform change leaders, and are the authors of The Essential Fifth Element, an actionable guide to workplace supported by a robust body of evidence, case studies and practical resources.

In 2016 we launched Fresh Thinking Labs, a unique Online and In Person platform for knowledge sharing and collaboration between companies.

See to learn more about our work.

Our Programme Team

Peter Totterdill is a Founding Director of Workplace Innovation Limited. He is Visiting Professor at Kingston University London and Mykolas Romeris University Vilnius.

A passionate advocate of organisational practices that combine high performance and high quality of working life, Peter’s career has focused on building bridges between academic knowledge and practice. He has led successful innovation and change initiatives in a wide range of private and public sector organisations. Peter is a highly experienced communicator and speaks frequently at conferences and seminars to enterprises, trade unions, policy makers and researchers throughout Europe and beyond.

Peter’s Board-level experience includes seven years as a Non-Executive Director at Nottingham City Hospital NHS Trust. He was European Policy Director with Ecotec Research and Consulting from 2006–8 and is a Trustee of three charities.

Relevant experience

Peter has been stimulating, facilitating, evaluating and supporting organisational change initiatives since the early 1990s. His approach is typically ‘hands on’ while ensuring that the client organisation takes full ownership of the change process. Likewise, he is committed to evidence-based practice and draws on research and knowledge of workplaces from across Europe. At the same time his role in change and development projects is very practically orientated and largely uncluttered by jargon or obscure academic concepts.

Peter is lead expert on Fresh Thinking Labs, the international Online and In Person platform for knowledge sharing and collaboration in the field of workplace innovation. Current and recent experience includes:

Co-leadership of the European Commission’s workplace innovation network (EUWIN), involving more than 7000 subscribers and activists in 30+ countries, and including speaking and facilitation at several international conferences and workshops.

Co-facilitation of the Workplace Innovation Engagement Programme (WIEP) for Scottish Enterprise.

Developing and delivering a growing portfolio of Masterclasses, workshops and programmes for enterprises on behalf of the Portuguese Community of Practice for Organisational Innovation, which includes the national innovation agency, enterprise agencies and several universities.


Rosemary Exton is a Founding Director of Workplace Innovation Limited and co-founder of Fresh Thinking Labs.

Building on many years’ experience as a clinician, manager and trade unionist in the NHS, Rosemary has provided programme management, leadership and development training and support to several organisations.

Rosemary has wide experience of driving change and working effectively across organisational boundaries including the facilitation of dialogue workshops, training for the facilitators of employee forums, action learning, and supporting those leading innovation. Recent work includes the design and implementation of high performance teams.

Rosemary is an acknowledged expert in workplace partnership and employee engagement. She has a particularly strong interest and expertise in employee empowerment and employee-driven innovation.

Rosemary gained an MA in Management and Leadership from the University of Leeds in 2008. She has published articles on workplace innovation and entrepreneurial behaviour and is a regular speaker at international conferences.

Relevant experience

Relevant recent and current projects include:

Leading the development and implementation of an innovative approach to multi-disciplinary teamworking in the maternity service of a health service trust in Northern Ireland.

The design of a management development programme in a Midlands housing association, including the introduction of forum theatre using workplace innovation’s own team of professional actors.

Contributing to a large scale transformation programme in a 1200 employee, service delivery division of a city council in the West Midlands.

Co-facilitator of the Workplace Innovation Engagement Programme (WIEP) for Scottish Enterprise.

Co-delivery of Masterclasses and workshops in Denmark, Estonia, Finland, Portugal and the UK.


Sue Evans is a people professional with over 30 years of public service experience gained from her career as a teacher, Army Officer, HR and Organisational Development leader. Her teaching skills have proven both useful and transferable throughout a career focused on people, leadership, learning and development in the Army, and subsequently in central and local government. Sue is also a Past President of the Public Sector People Managers’ Association.

Sue’s experience and passion enables her to champion excellence in people management across the private and public sectors, and to lead thinking, practice and innovation in HR and OD.


Harry Gilfillan has over 30 years’ experience in training and development, notably in the design and delivery of leadership programmes in both public and private sectors. He has introduced innovative approaches to learning and development at workplace level, engaging leaders, managers and frontline employees alike in creating more productive and healthier ways of working.

Harry is a qualified Business Coach and is responsible for Workplace Innovation’s ILM accredited courses in Leadership, Management, Coaching and Mentoring. Relevant recent and current projects include the design and delivery of several bespoke courses for clients including hospital trusts, local authorities, care homes and large and small companies in diverse sectors.

Harry’s early career was in training and consultancy with Thorn EMI and subsequently with Dale Carnegie. He then worked for 12 years within Nottinghamshire County Council’s Economic Development Division, providing advice and consultancy support through a portfolio of highly innovative programmes.


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