Workplace Innovation helps improve performance and working lives by releasing the full range of talent, knowledge and creativity from employees at every level.

Organisational Health Check

A springboard to innovation

Our Health Checks are not about us telling you what is wrong or right with your organisation. They are about your people telling us what is wrong or right, what can be done better, what works really well and what doesn’t.

An Organisational Health Check acts as a springboard with the potential to release innovative behaviour, improve performance, enhance employee well-being and stimulate growth.

Read More


We know the importance of listening to employees at every level in order to understand what is working and what needs to be improved.

Our reports based on employees’ own accounts of experiences at work provide boards and senior management teams with a powerful stimulus for change, and help to define priorities for action.

Read More

Facilitating Change and Innovation

Breaking down walls and ceilings

Workplace Innovation is at the heart of performance, growth and employee well-being. Many see it but don’t know how to implement it.

We help organizations review improvement and innovation practices by breaking down walls and ceilings and creating dialogue across hierarchies and functions so that the better argument always wins.

Workplace Innovation’s facilitators work closely with leaders, managers and employees at every level, understanding their aspirations and strengths as well as what holds them back. We seek solutions co-created by all of the main stakeholders in an issue to ensure buy-in and to minimise resistance to change.

Read More

Working with Boards and Senior Teams

Horizon-scanning, thought leadership and rehearsing the future

What will your business look like in 2024 and what will your role be in leading it?

Seeing the world in a different way should be on the job description of Directors. Change is happening and it can’t be controlled but it can be anticipated.

Read More

Developing Emerging Leaders

From transactional to transformational

The demands of leadership are changing. At a time of significant challenge and opportunity, leaders and managers must drive improvement and innovation while motivation and energising employees. Emerging leaders must migrate from purely transactional management to proactive, transformational behaviour while current leaders must address the question of succession.

But where are the next leaders coming from and what skills and competences will they actually need?

Read More

Interactive Theatre

Using drama to provoke thought and motivate change

Interactive theatre in the workplace is a real eye-opener. It helps to unlock employee engagement and creativity, one of the key challenges in securing successful organisational change, improving performance and enhancing working life – but it does it very differently.

You’ll see your organisations in a completely different and thought-provoking light.

Read More

Presentations, Facilitation and Masterclasses

Stimulating, informing and resourcing innovation and change

Expert facilitation, engaging presentations, creative thinking and interactive theatre are just some of the ways we enhance and enliven conferences, time-out sessions, in-house training and team development workshops.

We can also deliver masterclasses and provide internationally recognised expert speakers covering all aspects of people centres change, employee engagement, high involvement innovation and leadership development.

Read More

Transformational Coaching

Achieving a new culture

We know how to coach – we do it for a living. However, we are also on a mission to help managers and leaders become inspired coaches in their own right and to introduce a coaching culture to their organisations that will achieve sustainable benefits.

Read More

Networking and Knowledge Sharing

Remember, you are not alone

Networking, knowledge sharing, the pooling of ideas and intellectual capital are the dynamics that underpin a sustainable movement of workplace innovation and provide all organisations looking to change and to challenge the future with access to the choices open to them and the experiences of others.

Read More

Flexible ILM Leadership & Coaching Courses 

In-house and Distance Learning

Flexibility in learning is becoming increasingly important in employee development. We are experiencing a significant increase in clients needing a more flexible approach to the delivery of our ILM programmes.

Releasing staff to attend off-site public courses can cause problems for organisations, despite the obvious benefits of individuals from different backgrounds and industries sharing their experiences as they learn together. It is not always convenient for managers to block out days in their diary to attend sessions off-site, on dates that tend to be inflexible.

We recognise this and in addition to our public courses we are able to offer a range of flexible options to make it easier for organisations and individuals to access our ILM Leadership, Management and Coaching programme.

Read More

Meet our team

Dr Peter Totterdill is a Founding Director of Workplace Innovation Limited and Workplace Innovation Europe CLG. He is Visiting Professor at Kingston University London and Mykolas Romeris University Vilnius.

A co-originator of the workplace innovation concept in 2001, Peter’s career focuses on building bridges between academic knowledge and practice. He has led successful leadership development, workplace innovation and change initiatives in a wide range of private and public sector organisations since 1992 and is highly experienced in formal presentations, interactive facilitation, action learning, mentoring and senior leadership coaching. His approach is ‘hands on’ while ensuring full client ownership of change. Peter is committed to evidence-based practice, drawing on international research and experience, though his approach remains very practically orientated and uncluttered by jargon or obscure academic concepts. He recently co-led the Workplace Innovation Engagement Programme and is leading Workplace Innovation Limited’s relocation to Scotland.

Peter is a highly experienced communicator, speaking frequently at conferences and seminars to enterprises, trade unions, policy makers and researchers throughout Europe and beyond.

His Board-level experience includes seven years as a Non-Executive Director at Nottingham City Hospital NHS Trust. Peter was European Policy Director with Ecotec Research and Consulting and is a Trustee of three charities.

Rosemary Exton is a Founding Director of Workplace Innovation Limited and Workplace Innovation Europe CLG. Rosemary’s experience builds on many years’ experience in the NHS where she instigated, drove and delivered many complex change and improvement initiatives as a clinician, manager and trade unionist, often working in challenging circumstances.

As a Board member since 2004, she has played key roles in several international research and development projects, whilst simultaneously delivering leadership development programmes and facilitating organisational change in diverse companies and public sector organisations across Europe.

Rosemary is widely experienced in action learning, the facilitation of dialogue workshops, training for employee representatives, and one-to-one coaching and mentoring support for those leading workplace innovation. Recent work includes the design and implementation of high performance teams in private and public sector organisations, and co-leadership of the Workplace Innovation Engagement Programme.

She has particularly strong interests and expertise in co-created leadership, employee voice and employee-driven innovation.

Rosemary gained an MA in Management and Leadership from the University of Leeds in 2008. She has published articles on workplace innovation and entrepreneurial behaviour and is a regular speaker and facilitator at international conferences and workshops.

Harry Gilfillan has over 30 years’ experience in enabling learning and development, notably in designing and delivering leadership programmes in diverse organisations. He has introduced innovative approaches to learning and development at workplace level, engaging leaders, managers and frontline employees alike in creating more productive and healthier ways of working.

Harry is a qualified Business Coach and is responsible for Workplace Innovation’s ILM accredited courses in Leadership, Management, Coaching and Mentoring. Relevant recent projects include the design and delivery of several bespoke courses for clients including hospital trusts, local authorities, care homes and large and small companies in diverse sectors. Harry also took an active part in several of the WIEP Structured Learning Sessions, and provided coaching for participants on the ILM-accredited course offered as part of the programme.

Harry’s early career was in training and consultancy with Thorn EMI and subsequently with Dale Carnegie. He then worked for 12 years within Nottinghamshire County Council’s Economic Development Division, providing advice and consultancy support to small and medium sized businesses through a portfolio of highly innovative programmes. This work focused on developing empowering enterprise cultures throughout the workforce, enabling business owners to take a more strategic leadership role.

David O’Byrne is an accomplished senior leader with over 15 years’ experience in pharmaceuticals and life sciences, and a demonstrable record of developing high performing teams to deliver successful projects and drive far-reaching improvements.

He is widely recognised as an expert in the practical application of cultural change and workplace innovation. David is passionate about creating a business environment which encourages coaching styles of leadership, strategic thinking and employee driven change.

As Head of Operational Excellence at Argenta Dundee, David took part in SE’s Workplace Innovation Engagement Programme and led an extensive programme of workplace innovation practice implementation across the site. He subsequently moved to Johnson & Johnson in Cork where he continued to promote workplace innovation, before realising his ambition to become a member of our team.

David holds an MBA from Aberdeen Business School and a Postgraduate Diploma in Pharmaceutical Engineering from the University of Manchester. He is also a Lean Six Sigma Green Belt.

Natalie Wilkie is an organisational development consultant with particular experience in transformation, change, organisational cultures and innovation. Natalie also focuses on building the emotional intelligence of leaders and teams in ways that make an impact at a fundamental level on the performance and engagement of people throughout the business. She is a qualified, accredited psychotherapist.

Natalie recently worked at the Met Office as an internal consultant, leading the Innovation Culture Team and heading up organisational development for the organisation’s Transformation and Efficiency project. Natalie has also developed and developed bespoke leadership and management programmes. She has worked with teams at all levels to provide clarity and focus to an organisation’s strategic thinking, helping them to deliver remarkable results.

Natalie began her career working with blue-chip clients in marketing and advertising agencies in London. During that time, she was engaged in strategy and client services as a Senior Account Director and Head of Digital, working at the forefront of digital marketing and implementing new and untried technologies.

Lesley Cramman is a facilitator, enabler, consultant and coach who creates environments for learning, innovating and leading change. Her work specialises in creating dynamic learning experiences, focusing on developing leadership at all levels of organisations, whole systems change using participative processes and building the potential for self-organisation to support sustainable change.

Lesley is known internationally for her energising, effective and sensitive facilitation that leads to voices being heard, creativity unleashed and sustainable change happening. She loves facilitating large scale conversations through World Café and Open Space, sometimes involving hundreds of people, as well as working with small groups and individuals. Lesley also co-facilitated the WIEP Structured Learning Sessions and action learning sets.

She has more than 25 years’ experience of supporting individuals and teams to learn through challenging times through individual and team coaching, action learning and other learning events. She is a qualified coach and a mentor to senior figures and to those starting out in their careers alike. Clients include BT, Birmingham Royal Ballet, Outward Housing and several SMEs.

Lesley holds an MA in Management Learning & Leadership from the University of Lancaster. She is also experienced in evaluating qualitative change through action research.

Sue Evans is a leader and people professional with over 30 years’ experience gained as a teacher, Army Officer, and HR / Organisational Development Director, most recently with Warwickshire County Council. She has instigated and led high performing teams, organisational innovation and improvement, and change in complex organisations.

Sue is a strategic thinker with a record of achievement in delivering successful business outcomes by championing excellence in people practices, and facilitating workplace innovation in both private and public sectors. Recent experience includes designing and implementing workforce planning and succession management tools; introducing a coaching style of leadership; successful delivery of savings through employee-led streamlining, standardisation and automation; implementing an e-learning platform for skills development; and delivery of successful improvement projects in management information, recruitment and redeployment. She is skilled at enabling others to achieve their goals and develop their expertise.

Sue holds an MA in Human Resource Management & Development from the University of Warwick, an ILM Level 7 Coaching qualification, and is a Chartered Fellow of the CIPD. She is also a Past President of the Public Sector People Managers’ Association, and appeared on the 2016 HR Most Influential list.

Sarah Bradley is an experienced and highly innovative IT project manager who has led the creation and development of our Fresh Thinking Labs and e-learning platforms from inception over the last four years.

Sarah formerly worked at HSBC for over 20 years as a Senior IT Programme Manager, leading the development and implementation of major customer and data intelligence systems for the bank before joining our team in 2012. She is a Chartered Engineer and holds a Master of Engineering degree from the University of Durham.


Eduard Iacob brings extensive media experience to the team. A multi-linguist with four languages at his disposal, Eduard has lived, studied and worked in the UK, USA and Finland, assimilating local cultures with apparent ease. He has a degree in European Studies & International Relations and an MA in Advertising. His experience includes positions in a Romanian NGO’s marketing department and in an advertising agency. He has also been Assistant Editor of an academic journal, and an online data researcher for an international news agency. In addition to his current position with Workplace Innovation Europe, Eduard is also Chief Creative Officer for Muzikit, a social enterprise inspired by 25 years of work with children and adults with special needs in Romania.

Nick Mellors is a Senior Project Manager and Programme Director with a broad portfolio of previous project successes from managing the delivery of a suite business training events for new start-ups in Northamptonshire to the recovery and successful delivery of a major transformation programme for the Abu Dhabi Ministry of Justice.

Nick is an ISEB qualified project manager, an Office of Government Commerce (OGC) Gateway Review Team Leader, PRINCE2®, MSP™ accredited, and a qualified member of the Institute of Internal Auditors (MIIA). He is also a member of the Chartered Institute of Purchasing & Supply, and holds the Diploma of the Chartered Institute of Marketing, and a Masters in Business Administration.

Additionally, Nick is an experienced trainer, coach and mentor in the areas of leadership development, business structures and change management with experience of working in the digital, energy and business services sectors.

Keith Spiers is a highly motivated, inspirational and intuitive strategic leader with a proven track record and demonstrable experience across the commercial, government, military and voluntary sectors. His experience lies in developing, empowering and inspiring staff to achieve the highest standards and success within fast-moving, complex and sometimes even hostile environments. Adept at directing people, policy and product delivery across a dynamic field to ensure success; maintaining solid relationships with employees and external vendors alike whilst ensuring financial efficiency.

Keith builds on 30 years of military experience, living values-based leadership. He has led innovation in policy and process management from the UK to Brussels, ensuring efficiency and resilience. Keith has also trained officers of the British Army to create and sustain high performing leadership teams with consistently positive outcomes.

In the civilian environment, Keith is a change leadership and service improvement expert, supporting large-scale transformation programmes including those in ICT innovation.

Shane Moloney is a Chartered Engineer (CEng) experienced in the delivery of engineering projects from initial scope definition through to close out. He has extensive experience in the Oil & Gas and Maritime sectors, with strong technical abilities in these fields. Shane has previously worked with Shell Shipping & Maritime, Babcock International, and as an independent consultant delivering the UK-Belgium electricity interconnector, including business strategy review and development.

Shane also brings additional facilitation strengths and experience to our team, as well as wide experience of leadership and management coaching. He has a particular interest in the integration of business strategy, leadership and workplace innovation, focusing on their alignment towards common goals.

Shane holds an MPhil and BEng in Marine Engineering from the University of Newcastle.

Latest News and Events

Digital technologies promise to transform productivity, remove waste and eliminate repetitive work through the rational organisation of production and service delivery. Yet research evidence and practical experience alike suggest that improvements in productivity will be achieved mainly by enhancing human labour through digital assistance rather than replacing it. In short, organisations are unlikely to achieve a full return on investment unless technological innovation and human factors are considered together. Discover what you can do to ensure the best possible fit between digital potential and human potential. Find out more (

Industry 4.0: Enabling Digital and Organisational Readiness Booth Welsh ( and Workplace Innovation Europe ( will jointly lead The Digital Advantage Innovation Consortium (, an innovative programme beginning Autumn 2019, which will bring up to twelve companies together on a shared journey towards digital advantage. The programme will provide individual participants with digital change leadership skills, with the option of an internationally recognised Institute for Leadership & Management (ILM) qualification. Their companies gain structured support to build digital and organisational readiness for technological change, drawing on evidence-based practices and exemplary cases from across Europe. Find out more (

Your invitation to a free company visit and workshop How can you ensure that your organisation is ready to take full advantage of digital technologies – and unleash the full potential of your people at the same time? Booth Welsh (, a specialist engineering services company based in Irvine, has been on a remarkable journey. It has transformed workplace culture and created day-to-day opportunities for staff at every level to be part of the company’s deep commitment to innovation and improvement – all part of its strategic plan to stay ahead of the competition. Booth Welsh understands that getting a full return on expensive digital investments doesn’t happen without the full engagement of its workforce, harnessing the experience and insights of people at every level, and developing the knowledge and skills they need to play a key role in this growing company’s exciting future. Martin Welsh (the company..

Workplace Innovation’s Peter Totterdill ( facilitated a dynamic panel discussion at the Work Foundation Centenary Celebration ( in London last Thursday. The panel titled ‘Dynamism: Creating productive, dynamic and engaging workplaces’ included Richard Carter - Managing Director of BASF UK&Ireland, Rannia Leontaridi - Director of Business Growth, BEIS, Tony Tanker - CEO, Be the Business, and Paul Nowak - Deputy General Secretary, TUC. Key findings from the debate are: Pinch with pride, learning from other businesses and productivity ideas from your people is the future of good and productive work! Discover our new company events ( Invest in your people's development (including managers) and empower them to bring ideas forward. Learn more about our Program..