Workplace Innovation helps improve performance and working lives by releasing the full range of talent, knowledge and creativity from employees at every level.

Organisational Health Check

A springboard to innovation


Our Health Checks are not about us telling you what is wrong or right with your organisation. They are about your people telling us what is wrong or right, what can be done better, what works really well and what doesn’t.

An Organisational Health Check acts as a springboard with the potential to release innovative behaviour, improve performance, enhance employee well-being and stimulate growth.

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Insight



We know the importance of listening to employees at every level in order to understand what is working and what needs to be improved.

Our reports based on employees’ own accounts of experiences at work provide boards and senior management teams with a powerful stimulus for change, and help to define priorities for action.

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Facilitating Change and Innovation

Breaking down walls and ceilings


Workplace Innovation is at the heart of performance, growth and employee well-being. Many see it but don’t know how to implement it.

We help organizations review improvement and innovation practices by breaking down walls and ceilings and creating dialogue across hierarchies and functions so that the better argument always wins.

Workplace Innovation’s facilitators work closely with leaders, managers and employees at every level, understanding their aspirations and strengths as well as what holds them back. We seek solutions co-created by all of the main stakeholders in an issue to ensure buy-in and to minimise resistance to change.


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Working with Boards and Senior Teams

Horizon-scanning, thought leadership and rehearsing the future


What will your business look like in 2024 and what will your role be in leading it?

Seeing the world in a different way should be on the job description of Directors. Change is happening and it can’t be controlled but it can be anticipated.

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Developing Emerging Leaders

From transactional to transformational


The demands of leadership are changing. At a time of significant challenge and opportunity, leaders and managers must drive improvement and innovation while motivation and energising employees. Emerging leaders must migrate from purely transactional management to proactive, transformational behaviour while current leaders must address the question of succession.

But where are the next leaders coming from and what skills and competences will they actually need?

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Interactive Theatre

Using drama to provoke thought and motivate change

Interactive theatre in the workplace is a real eye-opener. It helps to unlock employee engagement and creativity, one of the key challenges in securing successful organisational change, improving performance and enhancing working life – but it does it very differently.

You’ll see your organisations in a completely different and thought-provoking light.

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Presentations, Facilitation and Masterclasses

Stimulating, informing and resourcing innovation and change


Expert facilitation, engaging presentations, creative thinking and interactive theatre are just some of the ways we enhance and enliven conferences, time-out sessions, in-house training and team development workshops.

We can also deliver masterclasses and provide internationally recognised expert speakers covering all aspects of people centres change, employee engagement, high involvement innovation and leadership development.

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Transformational Coaching

Achieving a new culture


We know how to coach – we do it for a living. However, we are also on a mission to help managers and leaders become inspired coaches in their own right and to introduce a coaching culture to their organisations that will achieve sustainable benefits.

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Networking and Knowledge Sharing

Remember, you are not alone


Networking, knowledge sharing, the pooling of ideas and intellectual capital are the dynamics that underpin a sustainable movement of workplace innovation and provide all organisations looking to change and to challenge the future with access to the choices open to them and the experiences of others.

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Flexible ILM Leadership & Coaching Courses 

In-house and Distance Learning


Flexibility in learning is becoming increasingly important in employee development. We are experiencing a significant increase in clients needing a more flexible approach to the delivery of our ILM programmes.

Releasing staff to attend off-site public courses can cause problems for organisations, despite the obvious benefits of individuals from different backgrounds and industries sharing their experiences as they learn together. It is not always convenient for managers to block out days in their diary to attend sessions off-site, on dates that tend to be inflexible.

We recognise this and in addition to our public courses we are able to offer a range of flexible options to make it easier for organisations and individuals to access our ILM Leadership, Management and Coaching programme.

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Is it time to abandon your Engagement Survey?



“I’ve spent too many hours in my career struggling with engagement surveys. We should stop pretending that they deliver any change, let alone sustainable transformation. They really are dead on their feet.”

Sue Evans, Former HR Director, Warwickshire County Council


Engagement surveys have become the norm in the public sector, demonstrating that employers are listening to their staff. But do they measure the right things? And do the results lead to practical action?

We think that the public sector is being overcharged for surveys that fail to support transformative change.

Engagement is the outcome of day-to-day experiences that shape our working lives. People are more engaged when they use judgement and discretion in their jobs, contribute to improvement and innovation, and are involved in decisions that affect their work. Evidence also shows that these workplace practices are highly associated with performance, health and well-being.

And they can be measured in ways that identify clear and direct opportunities for improvement and transformation.


The Workplace Diagnostic



“I see something here I haven’t seen before in my career. A real energy, and a structure that allows you to take a systematic approach.”

Sue Evans


The Workplace Diagnostic is a unique employee survey that provides a detailed understanding of where change is needed in order to enhance engagement and performance. It focuses on evidence-based workplace practices including:

  • Jobs and Teams
  • Organisational Structures, Management and Procedures
  • Improvement and Innovation
  • Leadership and Employee Voice.

Research evidence demonstrates clearly that organisations adopting these evidence-based workplace practices systematically gain 20-60% improvements across a wide range of business indicators, from productivity to employee health and well-being.


Actionable and systematic

Unlike engagement surveys, the Diagnostic targets the specific practices where change is needed and helps to ensure that interventions are successful. Findings are broken down by department, team, professional group or other variables provided by you. Discrepancies between senior manager perceptions and staff experience are also calculated.

Results are translated into a practical, online action plan template, enabling users to create a clear strategy for effective and sustainable change. We support you throughout, including a half or full-day pre-Diagnostic briefing, and an interpretation and action planning session once results are available.

You also have access to online and in-person opportunities for knowledge sharing through our Fresh Thinking Labs platform and event programme.



“This is the most focused Diagnostic I’ve seen. It identifies where workplace practices can be improved, and drives an action plan that is going to deliver lasting change.”


The Diagnostic allowed us to pin point the areas of the business where we needed to focus and prioritise. This focus allowed us to tackle the real challenges on site. Without the Diagnostic there is a danger that we would have looked for the traditional ‘low hanging fruit’ or more ‘attractive’ improvement initiatives. By focusing on the structures and processes that our teams work with, we are able to free them from bureaucracy. With this new-found freedom they’re innovating and improving - that is the power of Workplace Innovation.

David O’Byrne, Operational Excellence Lead, Argenta Dundee.

All of a sudden there was a method of measuring the issues we could see in the company. Once you can measure it, you can actually analyse it and do something about it.

Martin Welsh, MD, Booth Welsh.


Contact us to learn more. You can also see a short video featuring Sue below.


Workplace Innovation Europe CLG is a not-for-profit organisation created to help public and private sector organisations achieve enhanced performance, innovation and better working lives.

Our unique, accredited approach builds on a robust evidence-base, helping your change leaders and managers acquire the knowledge, skills and resources required to achieve successful, systematic and sustainable transformation, supported by practical in-house facilitation and coaching.

Latest News and Events

Your invitation to a free company visit and workshop How can you ensure that your organisation is ready to take full advantage of digital technologies – and unleash the full potential of your people at the same time? Booth Welsh (https://boothwelsh.co.uk/), a specialist engineering services company based in Irvine, has been on a remarkable journey. It has transformed workplace culture and created day-to-day opportunities for staff at every level to be part of the company’s deep commitment to innovation and improvement – all part of its strategic plan to stay ahead of the competition. Booth Welsh understands that getting a full return on expensive digital investments doesn’t happen without the full engagement of its workforce, harnessing the experience and insights of people at every level, and developing the knowledge and skills they need to play a key role in this growing company’s exciting future. Martin Welsh (the company..

Workplace Innovation’s Peter Totterdill (https://www.linkedin.com/in/peter-totterdill-a2b6451/) facilitated a dynamic panel discussion at the Work Foundation Centenary Celebration (http://www.theworkfoundation.com/events/wf100-centenary-celebration/) in London last Thursday. The panel titled ‘Dynamism: Creating productive, dynamic and engaging workplaces’ included Richard Carter - Managing Director of BASF UK&Ireland, Rannia Leontaridi - Director of Business Growth, BEIS, Tony Tanker - CEO, Be the Business, and Paul Nowak - Deputy General Secretary, TUC. Key findings from the debate are: Pinch with pride, learning from other businesses and productivity ideas from your people is the future of good and productive work! Discover our new company events (http://www.workplaceinnovation.eu/FTL-Programme) Invest in your people's development (including managers) and empower them to bring ideas forward. Learn more about our Program..

A fasttrack to leadership development for change leaders We’ve had some brilliant feedback from our Leadership for High Performance workshop in Exeter and can’t wait for the repeat sessions in Glasgow and Bristol during June. Why not join us? (http://www.workplaceinnovation.eu/towards-high-performance) These workshops respond to the needs of such a diverse range of participants, coming from organisations of very different types yet learning together from evidence and experience, sharing ideas and providing mutual support. They’re also a great way of kickstarting our ILM Level 5 Certificate in Leadership & Management (http://www.workplaceinnovation.eu/lwip) programme. Find out that participants had to say (http://www.workplaceinnovation.eu/Changing-together)..

Workplace innovation is strongly grounded in evidence – and needs to stay that way In 2001, the European Commission asked Peter Totterdill and his colleagues to produce a study that would analyse evidence both from existing research and from a broad sample of one hundred highly innovative companies in six European countries. The aim of this study, known as Hi-Res¹ (#partners-at-work) was to create a practical approach designed to help companies and their employees achieve win-win outcomes in terms of business performance and quality of working lives. The concept we developed was ‘workplace innovation’. It describes workplace practices and cultures which enable employees at all levels to use their knowledge, competences and creativity to the full. Above all, workplace innovation describes a series of interlocking workplace practices that are solidly grounded in evidence. It starts with the practical problems, challenges and opportunities ..