We began in 1997 because there were too few spaces where enterprises, employers’ organisations, trade unions, policymakers, professional bodies and researchers could come together, both to explore the future of work and organisations and to address the persistent “long tail” of those not making use of workplace practices that engage and develop the full talent and creativity of employees at all levels.

Since our foundation we have created a series of joint initiatives and projects involving diverse stakeholders, held regular pro bono events to share evidence and good practice, and has been a persistent advocate for national government and EU policies to promote better ways of working.

Explore the menu to discover more.

Research and Evidence


Two things are clear.

Firstly there is a vast and growing body of evidence to show that workplace innovation practices which empower employees to make day-to-day-decisions, challenge established practices, contribute ideas and be heard at the most senior levels of an organisation lead to better business results as well as enhanced workforce health and engagement.

Secondly it is equally clear that most businesses are either unaware of this evidence, or that they are unable or unwilling to act on it. Successive surveys demonstrate a substantial gap between research evidence of “what works” and common workplace practice.

We work with diverse stakeholders to:

  • Undertake high quality research into leading practice and emerging challenges relating to work and organisations. Current and Past Projects
  • Build bridges between research and practice through publications, events and the creation of the EUWIN Knowledge Bank as the leading European source of case studies, articles and other learning resources on workplace innovation.

We have also established Workplace Innovation Limited as a consultancy arm to help companies and public sector organisations create new and better ways of working which build on a vast body of research.

Explore the site to learn more about our surprising range of activities.

 Contact Us

Workplace Innovation helps improve performance and working lives by releasing the full range of talent, knowledge and creativity from employees at every level.

Organisational Health Check

A springboard to innovation

Our Health Checks are not about us telling you what is wrong or right with your organisation. They are about your people telling us what is wrong or right, what can be done better, what works really well and what doesn’t.

An Organisational Health Check acts as a springboard with the potential to release innovative behaviour, improve performance, enhance employee well-being and stimulate growth.

Read More


We know the importance of listening to employees at every level in order to understand what is working and what needs to be improved.

Our reports based on employees’ own accounts of experiences at work provide boards and senior management teams with a powerful stimulus for change, and help to define priorities for action.

Read More

Facilitating Change and Innovation

Breaking down walls and ceilings

Workplace Innovation is at the heart of performance, growth and employee well-being. Many see it but don’t know how to implement it.

We help organizations review improvement and innovation practices by breaking down walls and ceilings and creating dialogue across hierarchies and functions so that the better argument always wins.

Workplace Innovation’s facilitators work closely with leaders, managers and employees at every level, understanding their aspirations and strengths as well as what holds them back. We seek solutions co-created by all of the main stakeholders in an issue to ensure buy-in and to minimise resistance to change.

Read More

Working with Boards and Senior Teams

Horizon-scanning, thought leadership and rehearsing the future

What will your business look like in 2024 and what will your role be in leading it?

Seeing the world in a different way should be on the job description of Directors. Change is happening and it can’t be controlled but it can be anticipated.

Read More

Developing Emerging Leaders

From transactional to transformational

The demands of leadership are changing. At a time of significant challenge and opportunity, leaders and managers must drive improvement and innovation while motivation and energising employees. Emerging leaders must migrate from purely transactional management to proactive, transformational behaviour while current leaders must address the question of succession.

But where are the next leaders coming from and what skills and competences will they actually need?

Read More

Interactive Theatre

Using drama to provoke thought and motivate change

Interactive theatre in the workplace is a real eye-opener. It helps to unlock employee engagement and creativity, one of the key challenges in securing successful organisational change, improving performance and enhancing working life – but it does it very differently.

You’ll see your organisations in a completely different and thought-provoking light.

Read More

Presentations, Facilitation and Masterclasses

Stimulating, informing and resourcing innovation and change

Expert facilitation, engaging presentations, creative thinking and interactive theatre are just some of the ways we enhance and enliven conferences, time-out sessions, in-house training and team development workshops.

We can also deliver masterclasses and provide internationally recognised expert speakers covering all aspects of people centres change, employee engagement, high involvement innovation and leadership development.

Read More

Transformational Coaching

Achieving a new culture

We know how to coach – we do it for a living. However, we are also on a mission to help managers and leaders become inspired coaches in their own right and to introduce a coaching culture to their organisations that will achieve sustainable benefits.

Read More

Networking and Knowledge Sharing

Remember, you are not alone

Networking, knowledge sharing, the pooling of ideas and intellectual capital are the dynamics that underpin a sustainable movement of workplace innovation and provide all organisations looking to change and to challenge the future with access to the choices open to them and the experiences of others.

Read More

Flexible ILM Leadership & Coaching Courses 

In-house and Distance Learning

Flexibility in learning is becoming increasingly important in employee development. We are experiencing a significant increase in clients needing a more flexible approach to the delivery of our ILM programmes.

Releasing staff to attend off-site public courses can cause problems for organisations, despite the obvious benefits of individuals from different backgrounds and industries sharing their experiences as they learn together. It is not always convenient for managers to block out days in their diary to attend sessions off-site, on dates that tend to be inflexible.

We recognise this and in addition to our public courses we are able to offer a range of flexible options to make it easier for organisations and individuals to access our ILM Leadership, Management and Coaching programme.

Read More

Leading Workplace Innovation in the Public Sector
Helping create high performance, engagement and healthy workplaces in public organisations


Engage your workforce in delivering successful transformation

Align workplaces culture, values and behaviours with service innovation

Empower staff to use and develop their full range of talent and creativity

Jump to: The Leadership for Workplace Innovation Public Sector programme |  Our inspiring events

Leadership for Workplace Innovation in the Public Sector

Leading for Workplace Innovation in the Public Sector is a tried and tested programme, accredited by the Institute of Leadership and Management (ILM), and grounded in evidence and experience.

It is focused on practical approaches to change and improvement, providing public sector organisations with the knowledge, skills and practical support needed to enhance performance, innovation and engagement. From November 2018, up to 12 public organisations will benefit from use of a unique Workplace Diagnostic, interactive workshop sessions (including action learning sets), and 10 hours of on-site coaching and facilitation.

The Workplace Diagnostic, based on evidence-based workplace practices associated with high performance and engagement, supports participants in designing and delivering tangible change initiatives specific to each organisation’s needs.

The Overview


In summary, the Leadership for Workplace Innovation Programme offers:

  • The Workplace Diagnostic, including a half-day support session in-house;
  • 3 full-day workshops for organisations on the programme, led by Peter Totterdill and Rosemary Exton;
  • a state-of-the-art distance learning programme with online coaching and mentoring;
  • 4 half-day action learning sets;
  • 2 half-day in-house support visits;
  • online and in-person networking and knowledge-sharing through;
  • a repeat of the Diagnostic, including a half-day support session in-house;
  • accreditation as Workplace Innovation Practitioners with an internationally-recognised Level 5 Certificate in Leadership;
  • opportunities to progress to the Leadership for Workplace Innovation Senior Practitioner Programme, enabling participants to provide accredited workplace innovation training and support for colleagues.

Bespoke in-house packages are also available - contact [email protected]


Watch Sue Evans Strategic HR&OD Consultant at Staffordshire County Council talk about the programme.

Inspiring Events on Critical Issues

Our highly interactive events are designed to share ideas, experience and evidence from the best organisations in Europe and beyond with public sector change leaders. Sessions can be delivered in house or contact us ([email protected]) for details of our public sector events programme.

Monday, 13 August

University of Exeter

Workplace Wellbeing and Mental Health. There is a great deal of interest, and even more talk about the healthy workforce, but the real task is to create the kind of workplaces that we know help people to feel empowered, energised and valued. Discover what good practice really looks like.


Digitalisation and Building Community Capacity. How can we change the way teams think about services as we move towards “Digital First”, and how do we build effective approaches to service redesign? Learn from evidence-based practices in both public and private sectors.


Leading Transformation. How are effective leaders engaging their workforces in change and transformation? Be inspired by how leading public and private sector organisations are empowering ‘guerrillas’, unlocking team potential, and building creativity and innovation into the day job.


Team Performance. Leading private companies are abandoning the annual individual appraisal ritual in favour of co-created objective setting, productive reflection and coaching styles of leadership and management How can the public sector avoid being left behind?


Partnership Working and Social Innovation. Everyone talks about this but very few do it well. Real partnership is based on understanding and valuing what each partner brings – and creating new and exciting outcomes. This workshop will share clear, evidence-based guidelines and an opportunity to assess practice in your partnership.


Health and social care integration. It’s generally not working. Co-created service redesign, multi-agency teamworking and strategic alignment need a clear, shared vision. What would it look like if it was good?

Events cost

£ 120 per delegate

£ 80 for Fresh Thinking Labs members

Get in touch to find out more

Workplace Innovation Europe is a not-for-profit company with more than 25 years’ experience of developing and sharing good practice in the workplace. We co-lead the European Workplace Innovation Network (EUWIN) on behalf of the European Commission and provide a wide range of pro bono support for better ways of working.

 Download the Programme Leaflet

 Read more about our approach

Stop re-inventing the wheel and start learning from your peers
Our taster workshop on 1st May in Birmingham

Part of your job is to change things at your workplace, to improve performance, to stimulate new thinking and to enhance employee engagement. It can be hard to accomplish.

But it needn’t be that hard. Not if you learn from people who have been there before you, or even those from different organisations who are on the same journey.

That’s the message that we took to our Leading Workplace Innovation in the Public Sector taster workshop in Birmingham, an event filled with the buzz of ideas and experiences being shared by participants from organisations including North Yorkshire County Council, Lincolnshire County Council, West Midlands Employers, Warwickshire County Council, Staffordshire County Council, University of Birmingham, London Borough of Haringey, Tef Housing Association, Birmingham City Council and Trinity Laban Conservatoire of Music and Dance.

For a taste of the event click on the photos.

 See more photos here

Latest News and Events

In 2016, Scotland’s Fair Work Convention ( set out its vision for the future of work which included a practical blueprint for Fair Work and a new type of dialogue between employers, employees and trade unions, public bodies and the Scottish Government. In response, Scottish Enterprise ( launched a portfolio of initiatives to promote workplace innovation, amongst the most significant of which is the two-year pilot Workplace Innovation Engagement Programme (WIEP) (, delivered by Workplace Innovation Europe CLG ( What is workplace innovation? As co-creators of the concept, Workplace Innovation Limited defines it as the introduction of empowering workplace practices that enable people at every level of the organisation to use and develop their full range of knowledge, skills, experience a..

The event, Industry 4.0, digitalisation and the people-centred workplace, brought an amazing international group of companies and experts together to explore how successful organisations are engaging employees in digital transformation. The key takeaway was that technological innovation and innovation in work processes need to go hand in hand: “Digitalising a bad process doesn’t make it a better process.” Participants agreed that if companies allowed machines to be in control, it would result in expensive failure. But digital technologies can be designed and deployed to enhance operator information and decision making, creating optimal synergies with human skills and ingenuity. Event hosts Booth Welsh (, a leading provider of integrated engineering services, have been through a remarkable transformation themselves as part of our Scottish Enterprise Workplace Innovation Engagement Programme (http://www.workplaceinnovatio..

The event 'The Journey towards Self-Directed Teamworking' was hosted by Cornerstone ( and CEO Edel Harris, Strategy Implementation Leader Mairi Martin and several members of their frontline teams presented one of the best examples of the journey towards self-managed teamworking that we’ve heard in 25 years! Participants from five other companies on similar journeys took part in this latest Fresh Thinking Labs ( event, gaining unique insights into organisational transformation. Cornerstone has developed an ambitious new Strategic Plan for 2017-2020 called ‘Local Cornerstone’, designed to position Cornerstone for continued success and a sustainable future. Creating this new model of care focusses on the introduction of self-organised teams, together with a flattened hierarchy. The journey has involved building trust and empowerment, as well as the devolution of responsibility and local decision making. Polici..

Participants from the Workplace Innovation Engagement Programme wowed Portuguese companies with their stories of transformation at the Fresh Thinking Labs Masterclass hosted by the Instituto Portugues de Business Process Management in Lisbon last week. Aimee Doole and John Richardson (Booth Welsh), and Robert Heron (East Coast Oil & Gas), spoke passionately about how the programme has created high levels of staff engagement in idea generation, improvement initiatives and innovation. They talked about how the Workplace Diagnostic ( had brought home the nature and scale of the challenge to their senior teams, and how it had focused attention on the introduction of new working practices in specific areas of each business. Workshops held throughout the 10 month programme inspired participants with leading examples from across Europe, and action learning provided valuable peer-to-peer opportunitie..